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"One of the greatest challenges to accessing specialist legal advice is that people don’t always recognise that their problem has a legal resolution. Providing people with specialist legal advice quickly so that we can support them to resolve their problem remains a priority for us."
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Welfare Benefits

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The Welfare Benefits system is difficult to navigate, but it is imperative that those who are entitled to benefits are able to access them. We have a small team of dedicated caseworkers who can offer expert advice in this area.

Our Welfare Benefits Service

Our Welfare Benefits service can provide extensive free support, ranging from one-off advice to ongoing casework. Depending on our capacity, we may also be able to offer full representation.



Issues we cover:

We are able to offer general benefit advice on all means and non-means tested benefits. These include:

  • Universal Credit
  • Income Support
  • Tax Credits
  • Employment Support Allowance
  • Personal Independence Payments 

We can represent at appeals at the First Tier Tribunal for the above, as well as the steps before that such as form filling and the Mandatory Reconsideration process.



Issues we aren't able to cover:

  • Benefit Fraud
  • Industrial Injury disablement benefits
  • Appeals at the Upper Tribunal




Projects in this area:



Welfare Benefits Advice Line

This advice line runs between 10:00am and 12:00pm on a Tuesday morning and is available on 0191 230 4777

*Please note that our advice lines do get busy and are subject to capacity. 



Other Sources of Information:


To find out more about these services or to make an appointment, please get in touch.

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Coronavirus Update

North East Law Centre has temporarily suspended all face to face advice delivery until further notice.  In the meantime, we will continue to support our clients by telephone, email and Skype (where appropriate).


Telephone: 0191 2304777

Email us at [email protected]

Mobile: 07947 785 008

Text Service: 0748 134 4777